Manage money easily with our other services.

A debit card, Telephone Banking, and some of our other services help you manage your accounts quickly and simply. Our debit card makes it easy for you to get cash and pay for purchases. Our Telephone Banking Line helps you stay on top of your accounts and transactions. Add to your account by using direct deposit or one of our self-service coin counters to deposit your loose coin. Every bit makes a difference.

Debit MasterCard®

The best thing about our debit card is that you can get cash at an ATM and pay for your purchases whenever and wherever the cards are accepted. Using a debit card is more convenient than writing checks and safer than carrying cash.

Complete MasterCard Debit Card Details

Control your Debit MasterCard with CardValet®.

Keep an eye on the cards in your wallet with the phone in your pocket!  CardValet is a free app for your iPhone or Android phone that allows you to turn your NWSB debit card “on” or “off.  Click here to learn more.

For more information, call us toll free  at 1-844-822-6972 or complete our Contact Information Form.

  • 24-Hour Telephone Banking Line

    Your account information is just a phone call away. Any time of the day or night, call toll free, 1-844-822-6972, to access your accounts using your touch-tone telephone.

    • You can obtain balances, transactions and interest information for your checking, savings, CD, IRA, and loan accounts.
    • It’s secure. You’ll set up and use a Personal Identification Number (PIN) to obtain account information and complete other transactions.
    • You can conduct transfers between accounts and make a loan payment from a deposit account.
    • If you need checks, you can reorder them through the Telephone Banking Line.
    • In case your debit card becomes lost or stolen, you can report it using the Telephone Banking Line.
    • You can find out our office locations and hours, as well as ATM locations on the Telephone Banking Line.
  • Telephone Banking Line Quick Tips

    To use the Telephone Banking Line, you first have to register by calling 1-866-276-4979, or visiting one of our offices. Once you’re registered, you have 30 days to activate your accounts on the Telephone Banking Line. Once the 30 days have passed, if you have not activated your accounts, you will need to register again.

    When you first call the Telephone Banking Line, please press 1 for English when prompted. Then, you will hear the main menu.

    Main Menu

    Select:
    1 For account information
    2 To report a lost or stolen debit card
    3 For information about our Bank and its products
    9 To listen to these options again
    0 To speak with a customer service representative

    Account Information Menu

    If you select 1 for account information, you will be prompted to enter your Social Security Number or Tax ID Number. You will also need to enter a four-digit personal identification number (PIN). You will enter this information each time you call and select account information.;

    The types of accounts that can be accessed depend upon the accounts that you have activated or linked to the Telephone Banking Line. Below is the complete menu. If only Checking and Savings accounts are linked to the Telephone Banking Line, then the Certificate of Deposit and Loan options are not provided, and the transfer funds selection becomes option 3 and changing your Telephone Banking PIN becomes 4.

    Select:
    1 Checking
    2 Savings
    3 Certificate of Deposit
    4 Loan
    5 To make a loan payment
    6 To transfer funds
    7 To change your Telephone Banking PIN
    9 To listen to these options again
    # To return to the previous menu
    0 To speak with a customer service representative

    Below are some additional menus that you might find helpful.

    Checking Menu

    Select:
    1 For account history
    2 To repeat your balance information
    3 For additional account information
    4 To transfer funds
    5 To make a loan payment
    6 To reorder checks

    Savings Menu

    Select:
    1 For account history
    2 To repeat your balance information
    3 For additional account information
    4 To transfer funds
    5 To make a loan payment

    Menu for Selection 1, “For account history”

    Select:
    1 To search for specific transactions

    Select:

    • 1 To search transactions by check number
    • 2 To search transactions by amount
    • 3 To search transactions from a particular date
    2 To hear lists of transactions

    Select:

    • 1 For the most recent transactions
    • 2 For credits
    • 3 For debits

    3 For pending transactions

    Menu for Selection 3, “For additional account information”

    Select:
    1 To repeat your balance information
    2 For additional account information - Provides available balance, interest rate and hold amount, if any.
    3 For interest information
    4 For a summary of activity since your last statement - Provides the total dollar amount of credits and debits, the ending balance of the last statement, and the number of credits and debits.

    Loan Menu

     

    Select:
    1 For account history
    2 To repeat your balance information
    3 For additional account information - Provides the most recent loan payment, the next loan payment amount, and the loan payoff amount.
    4 For interest information
    5 To make a loan payment

    Additional Tips…

    • To repeat the menu options, always press 9
    • To return to the previous menu, always press #
    • To speak with a bank representative, always press 0
  • Other Useful Services

    Your time is precious. We understand, and offer a wide range of convenient banking services designed to save you time and make managing your money easier. Email us to find out more about these time-saving options.

    • Self-Service Coin Counters
    • Direct Deposit
    • Mobile Deposit
    • Automatic Transfers and Payments
    • Wire Transfers
    • Overdraft Protection
    • Debit Card Privilege
    • Safe Deposit Boxes
    • Official Checks
    • Cash Advances
    • Redemption of U.S. Savings Bonds

Member FDIC