Employee Spotlight: Get to know Taylor Stetson

Taylor Stetson, Community Banking Manager II

Employee Spotlight Series

Posted on Nov 22, 2022

1. What is your NWSB Bank story? 

I will have been with NWSB Bank for three years on January 11th, 2023. I have been a Banking Center Manager my entire time at NWSB Bank.

2. What do you love about working here?

I really enjoy the time we have to develop relationships with clients and potential customers.  We look at our banking center as a place in the community to talk about what is happening in our community.  We learn about clients likes and dislikes while also opening up conversations about financial needs.
I never feel rushed to get through a One on One Action Plan which really allows my team to grow and get better.  The time is always there to develop our associate’s careers.

3. What activities do you enjoy doing outside of the office? 

I work with the Carroll County Chamber of Commerce for the Emerging Leadership Program with Tonya Boczek.  We run events for future Carroll County Business Leaders while demonstrating the importance of networking.

I own a local gaming store & bar, City Park Gaming & Brew Room which takes up a large chunk of my time.

4. Why should people bank at a community bank?

You will never be rushed in and out of our bank.  We take the time to have conversations, answer questions and build relationships beyond basic banking.  Everyone in my office is available for all services and will go the extra mile even if it’s as simple as pointing a client in the right direction.  We excel at follow up and make sure the client feels great about the services provided.  Even if we disagree we hold ourselves above the feelings around the conversation and make sure all information is communicated professionally and with empathy if needed.

We love people and want our clients to feel the way we feel about service and sales expectations.

5. What are some of your favorite local activities or restaurants? 

-Stopping in for great food and music at Island Green
-Traveling to DC/Baltimore for live music
-Comic Book collecting
-Vinyl Record collecting
-Pinball & Arcade restoration and collecting