How to use roadside assistance with Advantage Rewards Checking

Getting Help on the Go

Call for roadside assistance from the app or phone

Posted on Oct 27, 2020

The last thing you want to think about when you need roadside assistance is how to get the help you need. If you’re an Advantage Rewards Checking customer, we’ve got you covered.

NWSB Bank provides roadside assistance quickly and conveniently with the Advantage Rewards App. With a just few taps on your phone, help is on the way. We've broken down the steps to show you exactly what you can expect.

Step 1: Make sure you are safe

Follow road safety procedures like turning on your hazard lights or moving to the side of the road. Make sure you and any passengers are safe.

Step 2: Open the Advantage Rewards mobile app and choose "roadside assistance"

The Advantage Rewards mobile app is your portal to your Advantage Rewards Checking benefits, including roadside assistance. It’s a smart idea to download the app as soon as your checking account is opened, so you can start using your benefits.

Step 3: Click the link in the text message to enter your incident information and location

Once you initiate roadside assistance in the app, you’ll get a text message with a link to enter your location and service needs. Be sure to complete this within 5 minutes. If, however, you’re unable to complete the information in the 5 minutes, someone will call you to get the details over the phone.

You’ll provide your location, car type, contact information, and the service requested. Make sure to add any notes that would be helpful for your service provider to know.

Step 4: Watch and wait for help

You’ll get a notification about who is on the way and when you can expect them to arrive. You’ll also receive updates if there are delays, be able to monitor their location, and get a contact number if you need to get in touch directly.

Roadside assistance is an important service

Safety while on the road is invaluable. Roadside assistance services not only provide peace of mind and help when you need it, they can also save you money. Unexpected car troubles can be a budget buster, but programs like Advantage Rewards Checking can provide $320 worth of coverage a year for less $6 a month. And if you’re an Advantage Rewards Plus Checking customer, this benefit is FREE when you maintain a minimum balance.

Everyone should consider roadside assistance, but it can be especially important for elderly people, young drivers, parents with small children, frequent travelers, commuters, drivers of older vehicles, and people who live in remote areas.

Choose the Roadside Assistance Option from the App
Choose Roadside Assistance
from within the App
Respond to the text alert
Respond to the automated
text message
Respond to the text alert
Enter details about the situation
Watch and wait for assistance to arrive
Watch and wait for help



Ready to Upgrade Your Account?
Start Your 60-Day Free Trial Today.

Take Advantage Rewards Checking for a 60-day test drive and experience the benefits for yourself.

If you're a Basic Checking customer, just call our contact center at 1.888.334.ACNB and ask for the free trial. If you're a new customer you can open your account online.

Monthly fees may be charged after the free trial period. Please see product details page for more information.




*Values are based on comparable products and services available publicly. Values are not guaranteed and are subject to change.

1Benefits are offered and provided by BaZing and are subject to additional terms and conditions available at 2 Insurance products are: NOT A DEPOSIT. NOT FDIC-INSURED. NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY. NOT GUARANTEED BY THE BANK. Participating merchants on BaZing are not sponsors of the program, are subject to change without notice, may not be available in all regions and may choose to limit deals.

Monthly fees will be charged after the free trial period ends. Please see product details page for more information.